Service ValuesWE BELIEVE
Positive and Healthy Relationships
We believe that respectful, supportive, and trusting relationships are essential to healing and well-being. We are committed to creating safe and inclusive spaces across our programs, workplaces, and communities where everyone is treated with care and respect.
Honouring Strengths and Choices
We recognize that each person brings their own strengths, wisdom, and lived experience. We support individuals in making informed choices that are right for them and their families, without judgment or pressure.
Dignity and Respect
Every individual deserves to be treated with dignity, regardless of their history, identity, or circumstances. We foster environments where all people feel valued and heard.
Valuing Diversity
We celebrate the richness that comes from diverse identities, cultures, beliefs, abilities, and experiences. We are committed to culturally safe, inclusive, and affirming practices in all aspects of our work.
Commitment to Equity
We understand that not everyone starts from the same place. We are dedicated to removing systemic barriers and working toward equitable access to safety, support, and opportunity for all.
Compassionate Support
Compassion is central to how we work. We meet people where they are, with empathy, patience, and understanding, recognizing the impact of trauma and the importance of building trust.
Empowerment Through Education
We believe knowledge is a powerful tool. We share information and resources with survivors and our community to build awareness, increase safety, and support long-term healing and change.
Community Collaboration
We know that supporting survivors and preventing violence requires strong partnerships. We work collaboratively with community organizations, systems, and allies to better serve those who rely on us.
Accountability and Integrity
We act with transparency, honesty, and integrity in all relationships, with clients, colleagues, funders, and community partners. We take responsibility for our actions and strive to earn and maintain trust.
Innovation and Growth
We are committed to continually learning, adapting, and evolving to meet the changing needs of survivors and communities. We welcome feedback and new ideas that move us forward.
Excellence in Service
We deliver high-quality, trauma-informed services rooted in evidence-based practices. We value continuous improvement and strive to be a supportive and inclusive workplace for all staff and volunteers.
Leadership in Ending Gender-Based Violence
We take an active role in advocating for systemic change and raising awareness about the causes and impacts of gender-based violence. As leaders in this field, we are committed to challenging injustice and supporting community-wide solutions.
